Terms of Service
Last updated: 23.10.26
These Terms of Service ("Terms") govern your access to and use of the AllyProof platform, including the AllyProof browser extension for Chrome, Microsoft Edge, and Firefox (collectively, the "Service"), operated by AllyProof ("we", "us", "our"), a sole proprietorship registered in Ukraine.
By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
1. Service Description
AllyProof is a web-based software platform that scans websites for accessibility findings aligned to WCAG 2.1/2.2, provides AI-powered remediation suggestions, and generates proprietary VPAT-based evidence drafts (Voluntary Product Accessibility Template). These drafts are not official completed Accessibility Conformance Reports (ACRs). The Service also includes a browser extension for Chrome, Microsoft Edge and Firefox that runs accessibility scans locally and can optionally send results to a connected AllyProof account. The extension is governed by these Terms in the same manner as the web platform.
Important: AllyProof is a diagnostic and monitoring tool that provides automated checks aligned to WCAG 2.2 AA. Automated testing covers only part of accessibility conformance. AllyProof does not guarantee conformance with any accessibility law (including ADA, Section 508, or the EU Accessibility Act), or immunity from legal action. Manual expert review is always required for a complete conformance assessment.
2. Accounts
An account is required for dashboard and other account-based features. Public tools and local browser-extension quick scans can be used without an account. You are responsible for securing your credentials and for activity under your account. Notify us immediately at legal@allyproof.com if you suspect unauthorized access.
You must provide accurate information when creating your account. We reserve the right to suspend or terminate accounts that contain false or misleading information.
3. Billing and Payments
Paid subscriptions are processed by Paddle, our Merchant of Record and legal seller for those transactions. The Paddle entity identified at checkout and on your receipt handles payment processing, invoicing and applicable sales taxes or VAT. The entity depends on your location.
By subscribing to a paid plan, you also agree to Paddle's Buyer Terms and Paddle's Privacy Policy. Paddle's name will appear on your credit card or bank statement for any charges.
Subscription fees are billed in advance on a monthly or annual basis depending on the plan selected. Prices are listed on our pricing page and may change with 30 days' notice.
Auto-renewal: Subscriptions renew automatically unless cancelled. We send the organization owner a reminder before each renewal. Cancel before the next billing date to avoid the next charge. If cancellation is unavailable close to renewal, contact refunds@allyproof.com promptly so we can assist.
We offer a 30-day money-back guarantee on all new subscriptions. See our Refund Policy for details.
4. Free Trial
Creating an account starts you on Free and does not require a payment method. Eligible customers can start a 14-day Business trial through Paddle checkout. The checkout shows trial eligibility, its end date, the required payment method and the price that follows. Customers who have previously trialed or paid for the same plan are not eligible for another trial. We check the billing email and, where available, the Paddle customer identifier; deleting an account or organization does not reset eligibility.
Confirming a trial checkout authorizes automatic billing at the selected rate when the trial ends, unless you cancel beforehand. There is no subscription charge during the free trial. Cancelling before its billing date prevents the first subscription charge. A Free account does not automatically become a paid subscription.
5. Acceptable Use
You agree not to:
- Use the Service to scan websites you do not own or have authorization to scan
- Probe, scan or test the security of the Service itself without our prior authorization. This does not prohibit reporting a vulnerability discovered in good faith
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to conduct denial-of-service attacks against target websites
- Share your account credentials with unauthorized parties
- Resell access to the Service without our written consent
- Use the Service in any way that violates applicable law or regulation
- Interfere with or disrupt the Service or its infrastructure
We reserve the right to suspend or terminate your account if we reasonably determine that you have violated these terms.
6. Intellectual Property
Your Content
You retain ownership of any data you upload or generate through the Service, including site configurations, scan results, and reports. You grant us a limited license to process this data solely to provide the Service to you.
Our Platform
The Service, including its source code, design, features, and documentation, is owned by AllyProof and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable right to use the Service during the subscription period.
7. Data Handling
We process personal data on the legal bases described in our Privacy Policy. Accepting these Terms is not consent to optional analytics or advertising. Where consent is required, we ask for it separately and you may withdraw it as described in that policy.
When you scan a website, our scanning engine visits the publicly accessible pages of that website using an automated browser. We store the accessibility violation data, page URLs, and HTML snippets necessary to display and explain the violations found. Regulatory evidence checks also retain bounded excerpts from public legal pages, which may contain provider names and business contact details. We do not access private website areas or retain unrestricted full-page source unless you explicitly configure such access.
8. AI-Powered Features
The Service uses third-party artificial-intelligence language models to generate remediation suggestions for accessibility violations. These suggestions are provided as-is and are intended as a starting point for developers. They do not constitute professional advice and should be reviewed by qualified personnel before implementation.
AI-generated content may contain inaccuracies. We do not guarantee the correctness, completeness, or suitability of AI-generated suggestions for any particular purpose.
9. VPAT-based Draft Assessments
AllyProof generates proprietary VPAT-based assessments labeled "DRAFT"from automated scan evidence. They are not the official ITI report form, completed ACRs, professional accessibility audits, or legally binding compliance certifications.
A qualified evaluator must perform the necessary manual testing and complete an official report before procurement use. AllyProof assumes no liability for the accuracy or legal sufficiency of a generated draft assessment.
10. Privacy & Compliance Checks (Beta)
The Service offers optional automated privacy and compliance checks for the scope you select: Germany, other EU / EEA countries, or United States - California. Examples include consent-related storage behavior (§ 25 TDDDG in Germany), provider information (§ 5 DDG in Germany), privacy disclosures (Article 13 GDPR in relevant EU / EEA checks), and California privacy notices and choices under the CCPA/CPRA. California checks also observe responses to Global Privacy Control (GPC). The selected scope determines which checks and legal references apply; it is not a determination that a law applies to your business. These checks are provided as a Beta feature and may change or be withdrawn at any time.
These checks are not legal advice and do not constitute a legal service. They inspect publicly observable properties of selected pages. They do not assess your individual circumstances, and no lawyer reviews their output. Uncertain evidence is reported as requiring manual review; unavailable checks remain not evaluated.
A check that reports no issue means only that the named condition was checked and no issue was observed. It does not establish legal compliance and must not be presented to third parties as proof of compliance. Checks cover sampled pages and the conditions listed in the Service, not every page or legal requirement. California coverage does not represent nationwide United States coverage.
You are responsible for reviewing findings and obtaining advice from a qualified lawyer before acting on them or forwarding them to a client or other third party. AllyProof assumes no liability for the accuracy, completeness or legal sufficiency of these checks, or for consequences of relying on them.
11. Warranties
11.1 Limited Warranty
AllyProof warrants, for your benefit only, that the Service will operate in substantial conformity with its published Documentation during your active subscription period.
Any claim under this warranty must be submitted in writing to legal@allyproof.com within 30 days of the date you first noticed the non-conformity. AllyProof's sole liability for a valid warranty claim is, at its option: (a) to use commercially reasonable efforts to correct the reported non-conformity; or (b) to refund the pro-rated unused portion of fees you have prepaid for the affected subscription period. This limited warranty does not apply if the non-conformity results from: (i) misuse or unauthorised modification of the Service; (ii) third-party hardware, software, or services not provided by AllyProof; or (iii) use provided on a no-charge or trial basis.
11.2 Trial Period
During any free trial period, the Service is provided entirely "AS IS." AllyProof's total aggregate liability for any and all claims arising during a trial period shall not exceed €100.
11.3 Disclaimer of Warranties
EXCEPT FOR THE LIMITED WARRANTY IN SECTION 11.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT SCAN RESULTS WILL BE COMPLETE OR ACCURATE. AUTOMATED ACCESSIBILITY TESTING HAS INHERENT LIMITATIONS AND CANNOT DETECT ALL TYPES OF ACCESSIBILITY BARRIERS. ALLYPROOF SHALL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, OR SERVICE FAILURES INHERENT IN THE USE OF THE INTERNET, THIRD-PARTY PLATFORMS, OR OTHER SYSTEMS OUTSIDE ALLYPROOF'S REASONABLE CONTROL.
11.4 No Legal Compliance Guarantee
THE SERVICE IS A DIAGNOSTIC AND MONITORING TOOL. IT DOES NOT CERTIFY, AND MUST NOT BE REPRESENTED AS CERTIFYING, COMPLIANCE WITH ANY ACCESSIBILITY LAW, INCLUDING THE EU ACCESSIBILITY ACT (EAA), THE AMERICANS WITH DISABILITIES ACT (ADA), SECTION 508 OF THE REHABILITATION ACT, OR ANY OTHER APPLICABLE LAW OR REGULATION. NO AUTOMATED SCANNING TOOL CAN SUBSTITUTE FOR A QUALIFIED MANUAL ACCESSIBILITY AUDIT. ALLYPROOF ASSUMES NO LIABILITY FOR ANY LEGAL ACTION BROUGHT AGAINST YOU IN CONNECTION WITH THE ACCESSIBILITY OF YOUR WEBSITE OR DIGITAL PRODUCTS.
11.5 AI-Generated Content
AI-generated fix suggestions and VPAT draft content may be inaccurate, incomplete, or unsuitable for your specific context. AllyProof makes no warranty regarding the accuracy, completeness, or reliability of AI outputs. You are solely responsible for evaluating and validating any AI-generated content before acting on it or distributing it to third parties.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLYPROOF'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US (VIA PADDLE) IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
IN NO EVENT SHALL ALLYPROOF BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This limitation applies to all causes of action in the aggregate, including breach of contract, tort (including negligence), and any other legal theory.
13. Indemnification
You agree to indemnify and hold AllyProof harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights, including scanning websites without authorization.
14. Termination
Either party may terminate these Terms at any time. Subscription cancellation and account deletion are separate actions. Organization owners can cancel in Settings → Billing, use the management link in a Paddle receipt, or contact legal@allyproof.com.
Cancellation defaults to the end of the current billing period; you may instead choose immediate cancellation. Paid access ends at the selected effective time. The organization then uses Free, subject to any continuing administrative grants. Cancellation does not delete your account or automatically issue a refund. Account deletion does not itself cancel a subscription: resolve billing or transfer responsibility before deleting the responsible account.
If the Service relationship is terminated, you may request an export of your data by email within 30 days, including where self-service export is unavailable on Free. After 30 days, we may delete the data in accordance with our Privacy Policy. If you expressly confirm immediate deletion of an organization, its records are removed without that export window; export what you need before confirming deletion. Deleting one user account does not delete the organization’s shared records.
We may suspend or terminate your account immediately if you violate these Terms or if required by law.
15. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of the Republic of Estonia, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Estonia. Nothing in these Terms limits your rights under the mandatory consumer protection laws of your own jurisdiction, which continue to apply where required by applicable law.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Complaints
If you have a complaint about the Service, please contact us at legal@allyproof.com. We aim to acknowledge complaints within 2 business days and provide a resolution within 10 business days.
If you are not satisfied with our resolution and you are located in the EU, your statutory consumer rights are unaffected, and you can find the alternative dispute resolution bodies competent in your country on the European Commission's list.
19. Browser Extension
The AllyProof browser extension is part of the Service and subject to these Terms. The extension is distributed through the Chrome Web Store, Microsoft Edge Add-ons, and Firefox Add-ons (addons.mozilla.org). Updates are delivered exclusively through these official channels; we do not push updates outside of these stores.
Local quick-scans run entirely in your browser and do not transmit data to AllyProof. Sign-in, "Save to dashboard", AI fix generation, and crawl features require a connected AllyProof account and transmit data as described in our Privacy Policy.
Section 5 (Acceptable Use) applies to all scans initiated through the extension, whether the results are stored locally or uploaded to your dashboard. You may only scan websites you own or for which you have written authorization to scan.
20. Contact
For questions about these Terms, contact us at: legal@allyproof.com